Digital Thoughts Podcast

Zain Syed Pharm.D.
undefined
Sep 18, 2023 • 1h 1min

The power of motivational interviewing | Bruce Berger (President at Berger Consulting, LLC)

Bruce Berger is President at Berger Consulting, LLC. Bruce trains health professionals in motivational interviewing and health behavior change through comMIt training program. He has trained people in motivational interviewing for over 20 years. His clients include the VA, Department of Defense, Humana, Harvard Health Plan, Tufts, Blue Cross Blue Shield (32 states), Group Health, Pfizer, Procter and Gamble, Astra Zeneca, Sanofi-Aventis, Amylin and Alexion Pharmaceuticals, to name a few.In this episode, Bruce talks about:* What is motivational interviewing * Why is motivational interviewing so powerful* How well does motivational interviewing work in the new digital health landscape* What is empathy and can it be learnedHow to reach Bruce:* LinkedIn: https://www.linkedin.com/in/bruce-berger-phd-b557a2b/* Courses and books: https://mihcp.com/* Email: bbergerconsulting@gmail.comHow to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:Music used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Sep 11, 2023 • 54min

What is Product Management? | Christopher Lieu (Senior Product Manager)

Christopher Lieu is the Senior Product Manager with a wealth of knowledge. In this episode, Chris talks about:* What is a product manager and what do they do* Why the customer’s input is important* How being a Pharmacists has helped and hurt him* Would he recommend getting an MBA* How can we further the pharmacy profession How to reach Chris:* LinkedIn: https://www.linkedin.com/in/christopher-lieu1/How to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereMusic used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Sep 4, 2023 • 54min

Bringing innovation to urgent care | April Gillam (Head of Industry Relations at Solv)

April Gillam is Head of Industry Relations at Solv. Solv brings convenient healthcare for everyone. Solv allows you to book same-day doctor’s appointments and urgent care visits. Choose from highly-rated providers, read patient reviews, and book appointments after hours and on the weekend. At Solv, they believe getting access to high-quality, last-minute care should be simple, fast, and effortless. In this episode, April talks about:* The importance of urgent care* Interoperability in healthcare* What brought her into healthcare and digital transformation* The future of healthcare* What she looks for in technology vendors How to reach April:* LinkedIn: https://www.linkedin.com/in/april-gillam/* Solv: https://www.solvhealth.com/* Email: april@solvhealth.comHow to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:* Microsoft and Epic Partnership: https://news.microsoft.com/2023/04/17/microsoft-and-epic-expand-strategic-collaboration-with-integration-of-azure-openai-service/Music used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Aug 28, 2023 • 49min

Health is more than healthcare | John Whyte (Chief Medical Officer at WebMD)

John Whyte is the Chief Medical Officer at WebMD. WebMD is the leading provider of health information and services to consumers and healthcare professionals. The online healthcare information, decision-support applications, and communications services that they provide. They help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information. They make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits, and communicate with peers. They enable employers and health plans to provide their employees and plan members with access to personalized health and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.In this episode, John talks about:* His journey and why he still sees patients* Social determinants of health (SDOH)* What excites him about digital healthcare and artificial intelligence (AI)* Why access to information leads to a more engaged patient How to reach John]:* LinkedIn: https://www.linkedin.com/in/drjohnwhyte/* Twitter: https://twitter.com/drjohnwhyte?s=20* Health Discovered: https://www.webmd.com/podcasts/default.htm * Your Health on Tech: https://www.webmd.com/a-to-z-guides/toc-health-on-techHow to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:Music used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Aug 21, 2023 • 56min

From pharmacy to freelance medical writing | Hassan Thwaini (Freelance Medical Copywriter & Co-Founder of Write Clinic)

Hassan Thwaini is a Pharmacist turned freelance medical writer and CO-Founder of the Write Clinic. He brings a decade of experience in the medical industry, stemming from academia, clinical practice, and in-house marketing roles. Through independent freelance contracts and via medical communications agencies, He’s worked with global pharmaceutical companies, renowned fitness brands, and independent healthcare clinics.At the Write Clinic, they teach you medical writing and offer career advice, made by healthcare professionals for healthcare professionals.In this episode, Hassan talks about:* His journey into medical writing* How he found his first client* How he’s setting up an environment for others to succeed* The use of artificial intelligence in medical writingHow to reach Hassan:* LinkedIn: https://www.linkedin.com/in/hassan-thwaini-878441138/* Instagram: https://www.instagram.com/thwavey/* Write Clinic: https://writeclinic.com/* Personal Website: https://www.hassanthwaini.com/How to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereMusic used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Aug 14, 2023 • 1h 4min

Cost plus model and the future of Pharmacy | Kyle McCormick (Owner of Blueberry Pharmacy)

Kyle McCormick is the owner of Blueberry Pharmacy. Blueberry Pharmacy sets itself apart from the rest by providing access to low-cost medications without the need for insurance. With optional membership programs available to fit patients’ needs, the savings people see on their medications are substantial. Nestled in West View Borough, they happily serve the entire Pittsburgh community. They treat their community like family and employ sustainable business practices to make the world a better place. Commitment to community, transparency, and sustainability make Blueberry Pharmacy unlike any other pharmacy.In this episode, Kyle talks about:* Why he built Blueberry Pharmacy* The business of retail pharmacy and how PBMs make their money* How are they different from Mark Cuban’s Cost Plus Drugs * The future of pharmacy How to reach Kyle:* LinkedIn: https://www.linkedin.com/in/mccormickkyle/* Twitter: https://twitter.com/kmccor2014* Blueberry Pharmacy: https://blueberrypharmacy.com/How to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:* Capital Rx - https://www.cap-rx.com/* Pill Eye - https://pilleye.com/enMusic used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.If you enjoyed what you heard please consider giving it a 5-star rating on Apple Podcast and/or Spotify. subscribing and sharing!You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Aug 7, 2023 • 58min

Price transparency | Joe Wisniewski (Head of Platform Growth at Turquoise Health)

Joe Wisniewski is Head of Platform Growth at Turquoise Health. Turquoise Health is a SaaS platform for price transparency data and managed care contracting. Using data from hospital and payer machine-readable files, Turquoise is powering a new marketplace for patients, providers, and payers. By connecting stakeholders across the aisle, Turquoise has dedicated itself to eliminating the financial complexity of healthcare. In this episode, Joe talks about:* Why is price transparency important in healthcare* What is being done right now to make price transparency possible* What brought him into healthcare* What are the challenges Turquoise faces How to reach Joe:* LinkedIn: https://www.linkedin.com/in/joe-wisniewski/* Turquoise Health: https://turquoise.health/How to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:* Dollar For: https://dollarfor.org/Music used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.If you enjoyed what you heard please consider giving it a 5-star rating on Apple Podcast and/or Spotify. subscribing and sharing!You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Jul 31, 2023 • 58min

Concierge medicine abroad | Dana Le (CEO and Founder of Wander Health)

Dana Le is the CEO and Founder of Wander Health. Wander Health is a tech concierge platform that connects travelers to English-speaking healthcare providers across the globe, prioritizing service and price transparency. Think of it as an urgent care in your pocket.In this episode, Dana talks about:* How do they find their partners* How to build a startup and when to make the leap into being a full-time founder* How to solicit feedback from potential customers* What are the characteristics of a successful founder * How creating content help her grow her startup* How she got on the Forbes 30 under 30 list How to reach Dana:* LinkedIn: https://www.linkedin.com/in/hddanale/* Company: https://www.wander.health/* Personal Website: https://www.lehealthinnovation.com/How to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:* The Mom Test: How to Talk to Customers & Learn If Your Business Is a Good Idea When Everyone Is Lying to You (https://a.co/d/27H973b)* Dana’s Ted Talk: https://youtu.be/dCTVTN-ITHAMusic used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.If you enjoyed what you heard please consider giving it a 5-star rating on Apple Podcast and/or Spotify. subscribing and sharing!You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Jul 24, 2023 • 58min

Why optimizing medication therapy is important | Fahad Rahman (Cofounder and CEO of Lumi Health)

Fahad Rahman is the Co-Founder and CEO of Lumi Health. 99% of Heart Failure (HF) patients are not on optimized medication therapy (ACC stat). Cardiologists tell us getting meds right takes weeks, months, or even years. Our Intelligent Care Platform helps solve this 100x faster. Lumi Health help cardiologists focus on the most urgent and important medication improvement opportunities. Their 91% accurate AI prediction model identifies patient deterioration up to one year in the future. Lumi's Intelligent Care Approach (People and Process) is a clinical operation service that provides clients with non-physician clinicians to guide and deliver transitions, post-acute, and ambulatory care.In this episode, Fahad talks about:* What personal events led him to build Lumi Health* What is polypharmacy/combination medication therapy and how it costs the system billions of dollars? * How pharmacists can help save the system money and optimize therapy * Why strengthening the relationship between the clinician and patient leads to better outcomes How to reach Fahad:* LinkedIn: https://www.linkedin.com/in/fahad-rahman/* Lumi Health: https://lumi.health/* Email: fahad@lumi.healthHow to reach Zain:* Linkedin: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* Google: https://rdar.li/google-podcast* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:Music used:* Daystar - Sugar CookieThank you so much for your support!If you want to support me there are 2 ways you can for free* Share this with anyone you think would enjoy this* Give this podcast a 5-star rating on Apple Podcast and/or SpotifyPlease do not hesitate to reach out if you have any questions or leave a comment.You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
undefined
Jul 17, 2023 • 59min

Changing the musculoskeletal world | Beau Barron (VP of Sales and Strategy at ViewFi Health and Co-Founder of CallSign)

Beau Barron, VP of Sales and Strategy at ViewFi Health, discusses his journey from EMT to healthcare startup sales, the impact of ViewFi on the musculoskeletal world, and the importance of always searching for product market fit. He also talks about the benefits of virtual orthopedic care, AI measurements, and acquiring initial customers through partnerships and networking.

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app