So What About AI Agents

Philippe Trounev
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Aug 1, 2025 • 48min

EP 32 | With Chris McNulty | Is Your AI Implementation a "Glorified Chatbot"?

Join Chris McNulty, CMO at Synozur Alliance and ex-Microsoft marketing director, as he discusses the evolution of AI and its integration into business strategies. He shares insights on the challenges of transitioning to robust AI systems while emphasizing the importance of human involvement in automation. McNulty explores the pitfalls of 'vibe coding' in AI development and the complexities of agent-to-agent communication, urging for trusted AI agents to ensure effective collaboration. A must-listen for anyone navigating the AI landscape!
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Jul 31, 2025 • 43min

EP 31 | With Jonathan Kvarfordt | What's the Blueprint for Selling AI Ethically & Effectively?

Jonathan Kvarfordt, Head of GTM Growth at Momentum.io and founder of GoToMarketAI Academy, shares insights from his journey in AI and sales. He discusses the impact of ChatGPT on AI's evolution and emphasizes the significance of intuitive user experiences in a crowded market. Kvarfordt advocates for vertical AI solutions, highlighting their tailored approach and competitive edge. The conversation also touches on advanced prompting techniques, the role of automation in business efficiency, and the exciting potential of AI in transforming workplace dynamics.
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Jul 22, 2025 • 46min

EP 30 | With Kristin Zhivago | How to Sell AI Without Losing 50% Credibility?

Tune in to a compelling episode of "What About AI Agents," where host Philippe Trounev sits down with Kristin Zhivago, President of Zhivago Partners and author of "Roadmap to Revenue," named a Forbes Top 6 marketing and sales book. Kristin, a seasoned revenue coach for decades, dives into the critical mistakes companies make when implementing AI. She highlights how automating broken processes or relying on tribal knowledge can lead to a 50% credibility loss and widespread frustration. The conversation stresses that AI agents are not "hands-free" and often make promises on a company's behalf that simply aren't true. Kristin shares a striking example of AI fabricating experience in avionics for her agency, underscoring the vital need for human oversight and rigorous quality assurance, especially since "the whole business world is in beta mode right now." A central theme is the "customer's truth." Kristin champions the importance of understanding customers' true desires, concerns, and questions, revealing that the messaging companies send out often misses the mark. She advocates for external, anonymous customer interviews to uncover these nuances, contrasting them with AI's current inability to grasp such deep human insights. As AI wipes out entire industries, Kristin shares her personal journey of pivoting her own business multiple times due to tech disruptions. She advises entrepreneurs to focus on "what isn't changing" for their customers and to leverage AI to amplify existing core competencies, rather than abandoning them. The episode also touches on the evolving landscape of search, with AI's conversational nature offering a more advisory role compared to traditional search engines.#AI #AIAgents #Revenue #Marketing #Sales #CustomerCentric #BusinessStrategy #Innovation #Podcast #Podmatch
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Jul 4, 2025 • 46min

EP 29 | With Raj Singh | What's the Future of Browsers and Content Creation with AI?

Tune in to the latest episode of "What About AI Agents," featuring Raj Singh, VP of Product for New Products at Mozilla! 🎧Join Philippe Trounev as he dives into Raj's extensive experience, from building companies like Pulse (acquired by Mozilla) and Tempo AI (acquired by Salesforce) to his current role leading the launch of Soloist.ai, Mozilla's high-powered AI website builder. Raj shares insights into the massive transformation of the internet due to Generative AI and agentic workflows, highlighting how the sheer volume of AI-generated content is changing search and content consumption. The conversation explores the shifting landscape of content creation, emphasizing the critical role of "vibe creation" and how it's democratizing fractional expertise across various fields, from engineering to design.Raj introduces his "95% rule," a crucial framework for understanding AI's current capabilities: AI is often 95% accurate, and designing user experiences around this assumption is key. This concept is perfectly illustrated by Solo, Mozilla's AI-powered website builder, which generates the first draft of a website, allowing small business owners to then personalize it. The discussion underscores that while AI significantly augments human productivity, the human element for taste, review, and finalization remains essential, particularly for production-ready solutions.#AI #AIAgents #GenerativeAI #ContentCreation #Vibe #Expertise #Website #Business #Entrepreneurship #Innovation #podcast #Podmatch
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Jun 23, 2025 • 44min

EP 28 | With Dustin Jensen | What are keys to Scaling AI Agents for Business Growth?

Dustin Jensen, an AI Growth Strategist at AIAsystem with over 20 years in marketing, discusses how to scale AI agents for business growth. He introduces the transformative ADAPT Framework, guiding organizations through AI adoption with tailored solutions. The conversation covers the essential role of subject matter expertise in effective AI systems and the challenges of demonstrating ROI. Additionally, Dustin highlights the rise of small language models for their cost-effectiveness and data privacy benefits, while also exploring the innovative use of AI voice technology in various industries.
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Jun 9, 2025 • 47min

EP 27 | With Yohann Abittan | Why Vertical SaaS is the Future of AI?

🎙️ Tune in to the latest episode of "What About AI Agents" featuring Yohann Abittan, founder of NewMail AI and founding partner at Armada Builders! 🎧Join Philippe Trounev as he dives into Yohann's extensive experience as a product manager, including his early work at Auto AI leveraging Siri's IP for speech-to-intent technology in contact centers. Discover how Yohann's insights from building no-code AI platforms for Fortune 500 companies led him to identify email as a vast, untapped source of unstructured data. Yohann shares the journey of NewMail AI, an AI executive assistant that moves beyond smart inboxes to become a platform deploying private, proactive, and personalized AI agents. Learn how NewMail AI creates detailed business and linguistic profiles from your emails, using "in-context learning" rather than traditional RAG to deliver highly relevant assistance. The conversation also explores the evolving landscape of AI agents, the shift towards domain-specific AI, and the crucial role of high-quality, curated data in building truly effective AI solutions. Yohann offers invaluable advice for aspiring entrepreneurs, emphasizing humility, self-belief, and the importance of solving genuine problems. #AI #AIAgents #NewMailAI #ProductManagement #Entrepreneurship #Startup #Innovation #EmailAI #LLMs
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May 20, 2025 • 41min

EP 26 | With Richard Kedziora | How are AI Agents Revolutionizing Healthcare, spanning from Diagnosis to Companionship?

Join Richard Kedziora, CEO of Estenda Solutions and a seasoned expert in digital health with over 30 years of experience, as he explores the revolutionary impact of AI in healthcare. He discusses how AI enhances diagnosis accuracy and patient interactions, delves into innovative applications like ambient note-taking, and the use of AI for mental health monitoring. Richard also shares insights on the ethical considerations of AI in sensitive areas, including privacy concerns, while emphasizing collaboration and responsible technology development.
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May 15, 2025 • 45min

EP 25 | With Vinod Kumar | What's Future of Shopping with Agents from E-commerce giants to Startups?

Featuring Vinod Kumar, CEO and Co-founder of Syntheum AI https://www.syntheum.ai/🎙️Join Philippe Trounev, Founder of Docsie.io and videodokuta.com, for a fascinating discussion on the evolution of e-commerce and the role of AI agents! 🎧In this engaging episode of "What About AI Agents," Vinod Kumar shares his journey from a 12-year tenure at Salesforce to becoming a startup founder in the AI-driven merchandising space. He highlights how Synthesium AI is leveraging machine learning and large language models to automate the "robotic work" of merchandising, allowing human merchandisers to focus on higher-value strategic tasks. Vinod also offers unique insights into the differences between running a physical business (like his coffee shop) and a digital AI company, and he envisions how voice agents and personalized digital interactions could transform the customer experience in physical retail spaces. ⁠#ai⁠ ⁠#AIAgents⁠ ⁠#ECommerce⁠ ⁠#Merchandising⁠ ⁠#RetailTech⁠ ⁠#StartupJourney⁠ ⁠#Innovation
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May 13, 2025 • 51min

EP 24 | With Chase Friedman | Is putting Process before AI the Secret to Successful Agent Implementation?

Featuring Chase Friedman, Managing Partner at Alpine Anchor🎙️Join Philippe Trounev, Founder of Docsie.io and videodokuta.com, for a deep dive into the dynamic world of AI agents! 🎧In this insightful episode of the "So What About AI Agents" podcast, Chase Friedman of Alpine Anchor emphasizes the foundational work required for successful AI agent adoption, particularly within SMBs. He highlights that a clear understanding and documentation of existing processes are essential before implementing AI. Without this groundwork, businesses risk creating AI solutions that don't align with their operations or solve their specific needs. Discover practical insights on how SMBs can strategically integrate AI to drive efficiency and growth. #ai #AIAgents #Podcast #TechInnovation #CustomerExperience #AIInsights #SoWhatAboutAI
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May 7, 2025 • 42min

EP 23 | With Nicole Hilgenkamp | Are Your AI Agent Adoption Plans Missing This Crucial Step?

Nicole Hilgenkamp, a Senior leader at Cargill and AI advocate, discusses the crucial steps for integrating AI agents in complex organizations. She emphasizes the importance of proper planning, data accuracy, and knowledge management systems to ensure successful adoption. The conversation highlights the evolving role of leadership, the ethical implications of AI's negotiating power, and the urgent need for educational reform to prepare the workforce for an AI-driven future. Hilgenkamp also advocates for empowering women in tech and responsible AI regulation.

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