So What About AI Agents

EP 32 | With Chris McNulty | Is Your AI Implementation a "Glorified Chatbot"?

Aug 1, 2025
Join Chris McNulty, CMO at Synozur Alliance and ex-Microsoft marketing director, as he discusses the evolution of AI and its integration into business strategies. He shares insights on the challenges of transitioning to robust AI systems while emphasizing the importance of human involvement in automation. McNulty explores the pitfalls of 'vibe coding' in AI development and the complexities of agent-to-agent communication, urging for trusted AI agents to ensure effective collaboration. A must-listen for anyone navigating the AI landscape!
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ADVICE

Avoid Glorified Chatbots

  • Avoid expecting autonomy from simple AI chatbot implementations.
  • Build agents with thoughtful process management, not just generative low-code tools.
INSIGHT

Governance Prevents Costly Agent Chaos

  • Agent implementations without governance can create costly inefficiencies.
  • Without monitoring, many low-value agents continue running unchecked, raising costs.
ADVICE

Align Agents With Strategy

  • Assess your business strategy before implementing AI agents.
  • Choose use cases with defined processes that fit agentic AI capabilities.
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