

Culture First with Damon Klotz
Culture Amp
How does work culture shape human behavior and experience? How do humans create cultures?From uncomfortable truths to heart-to-heart conversations, Culture First uncovers what it really takes to build a better world of work. We all aspire to rise above the day-to-day commotion and bring more humanity into our work lives.Our host Damon Klotz is dedicated to understanding how we find meaning in our work and how to better the experience humans have within organizations. Join him as he explores journeys of trials and triumphs with the people who put culture first - despite all the things that get in the way.Culture First: Stories for a better world of work is a podcast by Culture Amp, the People and Culture platform.For more info, episodes or contact: www.culturefirstpodcast.com
Episodes
Mentioned books

Oct 5, 2022 • 47min
How Wilson Sporting Goods puts Culture First, with CEO Joe Dudy, Part 1 of 3.
For the first time on the Culture First Podcast, we are doing a mini-series where we go behind the scenes of a company to learn how they put Culture First at all levels of the company. The first company that we will be exploring is Wilson Sporting Goods. While many people would know Wilson for their products, you probably don’t know that they’ve been around for over 100 years, and it was only in the last few years that they launched retail stores. In the first episode of this series, we will be speaking with the Wilson CEO and Chairman Joe Dudy. In this episode, you’ll hear how Joe worked his way up from an entry-level role in the company to eventually becoming CEO. Joe will talk about how he thinks about company culture, measuring employee experience and what he’s excited about as the company moves into the retail space. You’ll also have to listen to the end as Joe answers the question about the impact Wilson the volleyball from the movie Castaway had on the company culture and the bottom line. To hear more from the team at Wilson Sporting Goods, make sure that you register to join us at Culture First. Geoff Watts will join me live in conversation to discuss how Wilson put Culture First. Make sure you click the link above to get your free ticket. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 17, 2022 • 44min
Diving into Culture Amp's data lake - How we uncover insights from 34 million employee experience data points.
Have you ever wondered what happens to your survey data after you submit your response? In this episode, we will dive deep into the world of employee experience data and how Culture Amp turns data into insights.Join us as we explore what happens when one individual responds to a company engagement survey. First, we’ll share how the company uses it. Then we’ll share how this one response goes on a journey to land in the largest employee data lake where Culture Amp can use that response to answer questions like “what impact does engagement have on retaining customers?” and “what is the best performance rating scale?”This episode will be the first in a series as we explore the 34 million data points that make up Culture Amp's data lake. Before we explore the depths of Culture Amp's research, this episode will provide all listeners with the foundations of people analytics and data collection.My guest on this episode is Fresia Jackson. Fresia is a People Scientist and Lead Researcher at Culture Amp. Here are just a couple of things that keep Fresia busy every day. Overseeing Culture Amp's research projects connecting Culture Amp’s data to business outcomes. Determining the most impactful hypotheses by keeping her ear to the ground of what’s going on in the world and how our data can provide insight into creating a better world of workDisseminating research results by crafting findings into a story, evangelizing that story internally, so they're put into practice and sharing the story externally to share our science with the world. If you've enjoyed this episode, please make sure you subscribe and leave a review.To hear from more Culture First Leaders, register to join us at Culture First. Culture First is a series of free virtual experiences exploring how culture, science, and innovation can guide organizations, leaders, and teams through the challenges and the opportunities of reworking work for everyone. Get your free ticket here.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 21, 2022 • 1h 6min
How to talk about mental health in the workplace.
In this episode of the Culture First Podcast Damon sits down with Professor Jane Burns and Adam Smiley Poswolsky to discuss how to talk about mental health in the workplace.Professor Burns is a Board Member of the NDIA, Committee Chair at Open Arms Veterans & Families Counseling and formerly involved in Streat and Beyond Blue. Adam is a keynote speaker on workplace belonging and the future of work as well as the author of Friendship in the Age of Loneliness. He also writes for Harvard Business Review and his TED talks have amassed over 2 million views.In this episode you'll learn:The foundational level of knowledge everyone needs to understand a topic as complex as mental healthWhat the research is showing us when it comes to the global loneliness epidemicWhat role does the organization and company culture play in positively and negatively impacting mental healthHow a manager can play a critical role in supporting the mental health of their teamThe questions you can ask your team members to better support them to talk about mental healthThis is an incredibly important episode and one that we hope gives you a better understanding as well as practical actions to take to create mentally healthy workplaces.This is an incredibly important episode and one that we hope gives you a better understanding as well as practical actions to take to create mentally healthy workplaces. If you or someone you know needs help, please use the following resources as a guide. If you or someone else is in immediate danger, please call the emergency services in your local area.Mental health resources: This page contains a wide range of mental health services around the world.https://www.wearespur.com/org/mentalhealthhub Culture First Global 2022To hear more stories from Culture First Leaders make sure that you register to join us at Culture First Global. Culture First is a series of free virtual experiences exploring how culture, science, and innovation can guide organizations, leaders, and teams through the challenges and towards the opportunities of reworking work for everyone. Get your free ticket here. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 6, 2022 • 58min
Designing Culture First Gatherings, with Priya Parker
In this episode, Damon sits down with Priya Parker, master facilitator, and author of The Art of Gathering: How We Meet and Why it Matters. Priya provides listeners with a masterclass in the art of gathering. Here are some of the questions you might have about your work meetings: Have you wondered if your meetings were serving the right purpose? Have you questioned whether the right people are in the room? Do you worry that the way you gather at work is impacting someone’s ability to feel like they belong?Don’t worry, these questions are being asked at every level of organizations around the world right now. Priya will lay the foundation for how to gather, why to gather and what we can do to make our gatherings more meaningful. Damon and Priya also analyze some famous examples of workplace culture in the form of Ted Lasso and Succession to learn what they can teach us about gathering. By the end of this episode, you’ll also learn the difference between a conversation and a gathering and why you need to find the deepest need of your gatherings to truly create a meaningful experience. To hear from more Culture First Leaders like Priya Parker make sure that you register to join us at Culture First. Culture First is a series of free virtual experiences exploring how culture, science, and innovation can guide organizations, leaders, and teams through the challenges and towards the opportunities of reworking work for everyone. Get your free ticket here. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 1, 2022 • 8min
Special: Culture First is back for 2022
Welcome back to another episode of the Culture First Podcast. In this episode podcast host, Damon Klotz talks about what's to come in the future for this podcast and for announces new Culture First events for 2022 and beyond. Culture Amp is excited to announce that Culture First – Culture Amp's annual, global virtual event series – is back! I'm inviting you to join us and the community as we explore the role of culture, science, and innovation in building better workplaces and overcoming uncertainty.Head to the link in the episode show notes to register now to join over 30,000 international attendees for any or all of our three regional experiences:Culture First APAC - September 7, 2022Culture First Americas - October 26, 2022Culture First EMEA - March 2023Explore ideas, share your experiences, dive into the data, and gain the clarity and skills you need to turn current and future uncertainty into opportunity.By reworking work, we can build a better world of work – for everyone.We'd also love to hear from our listeners if there's particular guests you'd like to hear from on the podcast. You can send me an email podcast@cultureamp.com or contact me @DamonKlotz on social media. I'd love to know if there's a company leader, author, or practitioner that you want to hear more from. One of the core principles when we design culture first each year is to ensure that for every well-known guest like Simon Sinek we also create space for emerging leaders or people who don't typically speak at events like ours. So no guest suggestion is a bad suggestion. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 17, 2021 • 1h 8min
Rethinking Trust at Work with Rachel Botsman
Rachel Botsman, trust expert, talks about redefining trust at work and the impact of employee activism. She discusses the relationship between trust, humility, and ego, emphasizing vulnerability in building new relationships. The conversation delves into the importance of knowing what a company stands for and against, challenging traditional workplace phrases.

Oct 27, 2021 • 1h 11min
How Carman’s Kitchen achieved 96% employee engagement by focusing on the whole employee experience.
In this episode, Damon sits down with Lainie Tayler the General Manager People at Carman's Kitchen & Founder of HR Squad to discuss reimagining the employee experience and how to retain your best employees. Lainie Tayler is the founder of HR Squad and an experienced Performance Coach, whose mission is to help people achieve their professional and personal goals.In this episode, you’ll hear: Why Lainie believes in the whole person experience and not just the employee experience The feedback loops they’ve created to move fast and execute How being intentional about feedback has removed the need for a formalized performance process What the right amount of transparency is with your employees And why one of their wellbeing initiatives was recently picked up by the media, I’ll give you a hint, it’s called a doonah day and I think we could all use one of those from time to time. If you’d like to learn more about Carman’s Kitchen onboarding program, you can watch Lainie’s session from Culture First APAC here: https://www.cultureamp.com/resources/culture-first-on-demand-apac/how-carmans-kitchen-achieved-96-employee-engagement See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 7, 2021 • 1h 2min
Scaling the employee experience at Asana, with Anna Binder
In this episode, Damon sits down with Anna Binder from Asana to talk about the journey she’s been on as she’s scaled Asana. As the newest board member of Culture Amp, Anna built a culture powered by clarity, co-creation, and inclusion and shares what she learned from her role at Asana and talk about what’s next for people leaders in 2022Anna Binder serves as Asana’s Head of People Operations, a role she has held since May 2016. During her time at Asana, both Inc. Magazine and Fortune named Asana as a Best Workplace for four years in a row, and the company has been named a Best Place to Work in 2021 by Glassdoor. Prior to joining Asana, Anna was MuleSoft Inc.’s VP of People.Damon also officially welcomes Anna to the Culture Amp team as she takes on the role as a newly appointed member of the Board of Directors.If you enjoyed this episode please leave a review and subscribe if you haven't. To listen to more podcasts & access the transcripts head over to www.culturefirstpodcast.com, and to learn more about Culture Amp, visit www.cultureamp.com.To find the videos from Culture First Global 2021 mentioned at the start of the episode head to www.cultureamp.com/communitySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 18, 2021 • 24min
How the Major League Baseball connected the dots between the fan experience and the employee experience
For years Major League Baseball has measured everything related to the game. From the data that individual teams use for onfield performance to the analytics they use to tailor the brand and gameday experience for the fans. Brand is a promise to the customer, culture is how you deliver on that promise. In this episode, you’ll hear how Major League Baseball started their journey to create a culture of feedback and analyze the data that most closely impact their employees to deliver that world-class brand experience. The guest for this episode is Kiera Connerty, Director of Talent Management at Major League Baseball. Kiera is a graduate of West Point and former Captain in the United States Army. After leaving the Army, she joined the NBA’s People and Talent team before joining Major League Baseball in 2019. This episode is a rare chance to go behind the scenes to learn what it takes to run one of the most recognizable sports brands globally and the journey they’ve been on to put culture first. You can hear more from Kiera at this year's Culture First Americas conference: https://culturefirstglobal.cultureamp.com/events/details/culture-amp-events-culture-amp-events-presents-culture-first-americas/If you’ve enjoyed this episode, please be sure to subscribe and leave a review wherever you listen to podcasts. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 18, 2021 • 20min
How Nasdaq built a transformative culture that is both empowering and accountable
In this episode Damon Klotz sat down with Richard Taylor, VP of Employee Experience at Nasdaq, to learn about how they think about building a culture first company. What’s holding your employees back from a transformative experience? Nasdaq asked this question, and what they learned was surprising. By deeply listening to employees, the people team gained unexpected insights into key pain points and employee needs. In this episode, you’ll learn how, by addressing your employees’ deep-seated desire to be productive and grow professionally, you can build a transformative culture that is both empowering and highly accountable. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.