

Culture First with Damon Klotz
Culture Amp
How does work culture shape human behavior and experience? How do humans create cultures?From uncomfortable truths to heart-to-heart conversations, Culture First uncovers what it really takes to build a better world of work. We all aspire to rise above the day-to-day commotion and bring more humanity into our work lives.Our host Damon Klotz is dedicated to understanding how we find meaning in our work and how to better the experience humans have within organizations. Join him as he explores journeys of trials and triumphs with the people who put culture first - despite all the things that get in the way.Culture First: Stories for a better world of work is a podcast by Culture Amp, the People and Culture platform.For more info, episodes or contact: www.culturefirstpodcast.com
Episodes
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Jan 24, 2024 • 16min
The 7 trends that will define HR in 2024
Join Damon at Culture First Virtual 2024 to hear from Esther Perel, Megan Rapinoe and Ben Crowe. Register here to get your free ticket & a thank you for being a Podcast listener. Register now.How will the top 7 HR trends of 2024 impact your workplace? Damon breaks down his top three employee experience predictions for 2024, along with key predictions from four experts around the globe. In this new era of work, our technology, leadership, and communication are all hyper-focused on prioritizing ease and creating more cohesive workplaces. It’s a new era born of an understanding that when both work and the world outside work feel hard, it can be overwhelming to be a working human. So, listen in to see how 2024 promises to make it easier for people to do their best work, and to feel valued, purposeful, and confident that they have the tools and support to work well. If you’re ready to level up as a new year begins, 2024 has the potential to drive essential progress in the workplace evolution – where we tune into the requirements of organizations and employees to create truly impactful and engaging employee experiences. As we navigate generational workplace change, rethink the role of the office, and adapt to emerging technologies, the possibilities are endless. Here’s to a new year of making good things happen at work.To read Damon’s article on this topic click here.If you enjoy and find value in this podcast, please don't hesitate to subscribe, follow and leave a review. Learn more about Culture Amp at www.cultureamp.com or @cultureamp on Instagram. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 20, 2023 • 5min
Damon Klotz with the one thing we all need to hear right now…
We're signing off for the year with the one thing we all need to hear right now + some exciting news about 2024.If you enjoy and find value in this podcast, please don't hesitate to subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

12 snips
Dec 6, 2023 • 52min
Fresia Jackson shares the six behaviors that define a great manager
Fresia Jackson, Lead Research People Scientist at Culture Amp, shares insights from the groundbreaking State of the Manager Report, based on feedback from over a million employees. She discusses six key behaviors essential for effective management, such as goal setting and regular feedback, which enhance employee motivation. Fresia also emphasizes the transitional journey of new managers, the importance of structured one-on-ones, and the impact of managerial support on workplace culture. Her expertise in I/O Psychology sheds light on the complexities of managerial roles and development.

Nov 22, 2023 • 1h 4min
Sarah Walsh on creating the conditions for high performance at the Matildas
Sarah Walsh has been integral in making women’s football in Australia what it is today. Following a club career that saw her play in the NWSL in the United States and in the A-League Women in Australia, she won 70 caps for Australia’s national team the Matildas and has spent the second half of her career fighting for equity and equality for today’s athletes.In the 2023 Women’s World Cup, the Matildas captured the hearts of Australia and the world with record breaking audiences glued to their screens to see the Matildas secure Australia’s highest-ever finish at a World Cup.The timing of this episode was made even more special by the announcement that the 2023 Collective Bargaining Agreement from Football Australia has gone even further to create the right conditions for high performance. For Sarah, the years and years of work leading up to this moment in time just keep paying off, and to hear her fully grasp the enormity of what she has achieved as she speaks with Damon in this episode is truly special.Sarah and Damon recorded this conversation live at the inaugural SXSW Sydney in front of a standing room only audience. They discuss the conditions needed for high performance, the importance of culture on and off the pitch and the pivotal moments in Sarah’s life that saw her become the trailblazer she is today.Show notes: This episode pairs well with Damon’s recent conversation with Jamila Rizvi, who detailed exactly what we need to do to make work and the workplace a better, safer and more equitable place for women. If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about the Matildas at www.matildas.com.auSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 8, 2023 • 1h 28min
Susan David on why work feels harder than ever and how understanding emotional agility will help.
Are you stressed? Or could you get benefit from getting a little more specific and looking within to see if something else is happening? Maybe you identify disappointment, exhaustion or feeling unsupported?Damon's guest today is Award-winning psychologist Susan David, and in this episode she'll break down why getting specific with our emotions activates our readiness potential, allowing us to move forward and have the necessary conversations about why work can sometimes feel really hard. As one of the world’s leading management thinkers, Susan won the management idea of the year when she expertly defined emotional agility. Her book Emotional Agility went on to be a #1 Wall Street Journal bestseller and winner of an Amazon Best Books of the Year Award. With more than 11 million views, Susan’s TED Talk, The Gift and Power of Emotional Courage, was named one of the most popular talks of the year.Right when the world needs it most, Susan and David discuss emotions, how we process them, how we handle them, how they show up in the workplace and then they narrow in on how to create space between ourselves and our emotions in order to take action and move forward. At the heart of this conversation is a quest to figure out why we have normalised the idea that while emotions are foundational to our experience as a human, they are still misunderstood or sometimes even excluded from our experience at work.This conversation will sharpen your emotional agility and help you learn how to see your emotions as helpful data points that signpost our deepest needs and values.If you're craving a healthier relationship with your emotions and the emotions of others this episode will help!Show notes:If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramConnect with Susan David on X @SusanDavid_PhDSusan has generously offered all Culture First listeners free access to the Emotional Agility Quiz: Join over 140,000 people who have taken the free Emotional Agility Quiz. The quiz takes just 5 minutes to complete. You'll receive a free 10-page personalized report offering specific strategies to help you become more Emotionally Agile.She has also offered our listeners the Emotional Agility Pyramid and How to Get Unstuck resources.Listen to Checking In with Susan David created in partnership with TED and which focuses on coping with our heightened emotions brought on by the pandemic and its aftermath.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 26, 2023 • 1h 25min
Adam Bryant on how to know if you're ready to become a leader.
Adam Bryant is currently senior managing director at the Ex-Co Group, but you might also know Adam for his work as a columnist on one of the most popular NY Times columns of all time. That column was the iconic Corner Office, where he interviewed CEO’s of the world’s top companies and notoriously never missed a single week of publication in his 18 year tenure. If your ambition is to be a leader who leads with empathy and humanity, then you had better take notes during this conversation with Adam. After interviewing so many leaders, he knows what it takes to step up and ground an organization's strategies in meaningful, mission-driven, and purposeful ways.Adam and Damon cover a lot of ground in this chat. How to build a great CEO-CHRO relationship, Adam's thoughts on why there are way “too many bad bosses in the world”, and we talk diversity - Adam is confident we need a path forward that includes lived experience and connecting with other people’s stories on an emotional level.Adam hasn’t stopped interviewing the world’s great leaders, even after leaving the New York Times. His latest book, The Leap to Leader, contains practical strategies and tactics for building a loyal following, moving up quickly to broaden your impact, and making the subtle but crucial mindset shifts that are required to lead others effectively.If you have a leadership program at your work or a slack or teams channel for managers, we humbly request that you share this episode with those groups. Adam has interviewed arguably the most important business leaders of the 21st century and he’s distilled those learnings to help you become the leader that the world needs right now.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramConnect with Adam Bryant on X @adambbryant or @ExCoLeadershipSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 11, 2023 • 45min
What Succession taught us about toxic workplace culture, with Executive Producer and Writer Lucy Prebble - Part 2
Lucy Prebble, executive producer and writer from Succession, discusses creating Waystar Royco culture, real-world inspirations, the mentor-mentee relationship dynamics, and writing powerful female characters.

Oct 4, 2023 • 49min
Lucy Prebble: How the Succession writer's room culture changed her life - Part I
Lucy Prebble, award-winning playwright and writer for Succession, discusses the power of storytelling in workplace communication, finding meaning in work, and the intersection of theater and corporate culture. They explore the use of storytelling frameworks, the impact of Jesse Armstrong's leadership style, and caution against cult-like company cultures.

Sep 20, 2023 • 24min
Garry Ridge: The stunning business impact of WD40’s Culture First strategy
If you've ever doubted the ability of a Culture First company to have their delicious Culture cake and eat it, too - Garry Ridge is about to lay down a 20-minute Master Class on exactly how he made it possible.Our guest today was one of the very first CEO's that Simon Sinek recognised as putting his Golden Circle into practice and in this episode, you’ll hear Garry talk about his relationship with Simon Sinek and he lets us in on the tweaks he made to Simon’s own formula for creating a Culture First company.Garry Ridge’s leadership style is unique, bold and a balance of his Australian upbringing and his time on the road as a travelling salesperson. All this combined with his infinite mindset saw him become the longest serving Australian chief of a listed US company - a company that sells one of the most recognisable household items in the world - WD40!This conversation was recorded back in 2020, but we never released it in full. We want to honor Garry’s incredible legacy of 25 years as CEO of WD40 with this extended version!If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about Garry at thelearningmoment.net and on Twitter @LearningMomentSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 6, 2023 • 1h 16min
Jamila Rizvi: making work actually work for women
Jamila's role as Deputy Managing Director of Future Women, an agency that supports governments and organizations that are working towards gender equality, is the culmination of a lifetime of fighting for change. Jamila is a former advisor to the Australian Government on gender and early childhood education and also a best-selling author for adults and children, columnist, media commentator and fellow podcast host.Damon's conversation with Jamila is packed with actions you can take into your own workplace and covers everything from the way language in performance reviews negatively impacts women’s chances of promotion to the scary ways that AI is being coded with inbuilt biases.We start with Jamila taking us on a history lesson about just how we ended up in a world of such great gender disparity and finish with a message from Jamila for you to send to your CEO if you, like me, want to make work actually work for women. We hope that this episode will leave you feeling confident that a path to fairness exists and we're excited to arm you with the facts and research to support yourself and your coworkers as we all move towards a better world of work for women.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about Jamila at jamilarizvi.com.au and Future Women at futurewomen.comListen to Jamila's story about Mina here: https://www.cultureamp.com/resources/2022-culture-first-on-demand-apac/how-to-make-work-work-for-women Show notes: At the end of this episode, Damon says to Jamila: If someone's listening and they want to send this episode to their CEO telling them "We want change, we want to make work for women", and you, Jamila, get to write a little memo that's attached to this email that goes off to the CEO, what would you like that message to be?And here's Jamila's answer, your memo to copy/paste or attach to anyone you're sending this episode on to:Safety first. Every organisation, including this hypothetical one needs to stop thinking about sexual harassment and in the workplace as a HR issue and start thinking about sexual harassment as an occupational health and safety issue. If your employees are not safe at work, that is not about interpersonal relationships and that person's experience of being your employee, that is about them being safe at work. And if you think about the extraordinary amount of money that is spent in this country by building and construction companies, mining companies, for example, on making sure their employees are safe while doing risky work, imagine if we took that same lens and that same urgency and adamancy around safety to ensuring that women were free of sexual harassment and discrimination and victimisation in workplaces. Think about how you're keeping people safe from sexual harassment. Make training mandatory for staff, make sure there is a confidential, clear complaints mechanism for people to follow. Explore the provision of paid domestic and family violence leave, and provide training for frontline responders to sexual harassment in workplaces because often it is not HR who hears it first. It is an ordinary line manager who does not know what to do. Address your pay gaps. Don't tell me you don't have one because the chances are you do. It is illegal to pay different people different amounts of money for the same work because of their gender. Start there, start with your audit and rectify unequal pay. Look at broader company-wide pay gaps. Why is it that pay gap exists in your organisation and most organisations have them? The WGEA (Workplace Gender Equality Agency) data shows us that different industries have different degrees of a pay gap, but all industries experience them. Implement transparency. Transparency of pay gap data, transparency of salary bands and a review of discretionary payments. Often pay gaps increase because of discretionary payments, bonuses, superannuation, gifts, that kind of thing. Look at how you can be more explicitly fair about that. Evaluate and revise gender and language in promotion and recruitment. Work-life balance and the idea of how that is modeled, how that is prioritized and how that is accepted. How do you create an acceptance of the very diverse and individual lives your employees lead? And I'm not talking about a diversity of just those employees. And I'm not talking about diversity meaning that you've diversified your marketing department to make sure the glossy brochure looks diverse. I'm talking about recruiting, retaining and promoting diverse employees and then supporting them to be able to attain work life balance in a way that is meaningful and real. And that means senior leaders in the organisation demonstrating and modelling that balance, creating informal opportunities to have conversations with women and with various minorities and people who face disadvantage at work, especially those who don't work full time in the physical office.Avoid promoting presenteeism. Make sure that your office culture is inclusive at home as well as at work. When you give feedback, ask for feedback about how you give it. So often we always think we're giving great, helpful, useful feedback. And too often, employees, particularly women who face some kind of barrier or disadvantage, don't have the opportunity to say, this doesn't work for me. This isn't helping me.From Jamila Rizvi, Deputy Managing Director of Future WomenSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.