Business of Home Podcast

Rumor has it there’s a curse against the third-generation business owner—one fed by outdated systems and a lack of product innovation. Yet the tale doesn’t hold true for George Matouk, who’s grown the textile company launched by his grandfather in 1929 to an annual revenue of more than $35 million. Managing new retail channels and category extensions has proven just as challenging as enduring nearly a century of economic and political shifts. I sat down with George to learn how Matouk coped—and came out stronger on the other side.

When you don’t know the rules, it’s easier to break them. At least that’s the thinking of my guest this week, internationally renowned interior designer Clodagh. A self-taught designer who transitioned from fashion to interiors, the Ireland native is best known for her spiritual practices, minimalist style and some 20 product licenses, including partnerships with RH, Visual Comfort and Ann Sacks. In this week’s episode, Clodagh reveals the one trait that has made her most successful, the way she handles rude clients and how she finds zen—even in the back of a New York taxi cab. This episode is sponsored by Fuigo.

Making good design democratic has been at the core of modern furniture company Blu Dot since its founding in 1997. Co-founders John Christakos, Maurice Blanks and Charlie Lazor set out to create an American furniture company in an era when venture capital, attainable modern design and an assertive brand voice didn’t exist in the home industry. Twenty years later, Blu Dot’s forging efforts haven’t gone unnoticed. This year, the company celebrated its recognition as the Cooper Hewitt National Design Award winner for Product Design, as well the debut of a memoir chronicling the Minneapolis company’s pioneering journey. This episode is sponsored by Fuigo.

Jonathan Adler went from a potter teaching night classes to a retail mogul running seventeen retail locations, a wholesale and e-commerce business, and an ever-growing list of partnerships including a recent one with Amazon. “I went from being a dude [with] mud and a potter’s wheel to a dude with the world at my fingertips,” says Adler, who shares the defining moments of his career, the challenges that came with each, and what's next on his creative horizon. This episode is sponsored by Fuigo.

One of the few vertically integrated furniture companies remaining in the industry, Ethan Allen has waded the challenges of a manufacturer and retailer. Chairman, president and CEO Farooq Kathwari has spent decades reshaping the Danbury, Connecticut-based furniture company’s production, retail and management strategies to compete in the global economy. Kathwari’s advice for each sector? Stay relevant. This episode is sponsored by Fuigo.

It's an industry disruptor that’s been years in the making. Sample library Material Bank is one part digital platform, built to save designers time when searching and sampling materials, and one part robotic logistics and distribution facility. Founder and CEO Adam I. Sandow shares how the designer tool is setting new standards for lead time, accessibility and waste reduction that not even Amazon can compete with. This is the last episode of our first season. Episodes will resume in November.

Growing up in small town Arkansas, Brad Ford did not think of interior design as a career path until after college. He moved to New York on the recommendation of the one professional designer in town “with an office.” After design school, under the tutelage of Jed Johnson and Thad Hayes, he was able to hone his now-characteristic aesthetic of editing rather than layering. Editing is more than a style for Ford, but a philosophy that defines all of his endeavors: FAIR, Field and Supply, and his design firm. In this episode, he discusses the evolution of his businesses, and how Field and Supply, a culmination of his life’s work, brings him full circle.

Whether it’s digging clay for his tile collection, harvesting barley for his brewery, painting and weaving textiles for his clothing line, milling high-end furniture for his showroom, or assembling musicians for a metal band, Tyler Hays is as hands-on with each of his hobbies-turned-businesses as you’d expect from a master craftsman. As a small-town high-school dropout with above-average sewing skills, he never imagined himself a businessman, much less a manager of 100 employees, tens of millions in revenue, and a celebrity-studded customer base. In this week’s episode, Hays shares his circuitous journey from rural Oregon to BBDW in Manhattan, and the countless creative endeavors along the way. This episode is sponsored by Fuigo.

There are few, if any, retailers in the home category that haven’t been under the journalistic microscope of Warren Shoulberg. In this episode, the trade media veteran shares his findings, offering RH, Bed Bath & Beyond, The Home Depot and others as case studies for what is and isn’t working in the modern retail environment. Tune in as he reveals which retailer is “one of the greatest in the world right now and” why he’ll never bet against RH CEO Gary Friedman, and exposes the “dirty little secret” of the furniture industry. This episode is sponsored by Fuigo.

When it comes to furniture companies, commercial design favorite Industry West is an anomaly. Since its launch in 2009, the Jacksonville, Florida-based, direct-to-consumer brand has been profitable. Husband and wife co-founders Jordan and Anne England’s bootstrapped efforts have led to a growth of nearly 70 percent each year—a rate that, Jordan says, shows no signs of slowing down. Now, the couple reveals the challenges of being an e-commerce early adopter, why they’re opening a SoHo showroom, and how they’re working offline to acquire new customers. This episode is sponsored by Fuigo.