Lean Built: Manufacturing Freedom

Jay and Andrew talk 3D printers, color matching vs color coding, after-market mods, and ponder what it would take to sell their companies and start from scratch with what they know now.

Andrew is putting off buying a lathe, which leads to a discussion of what to prioritize in buying machines, returns and exchanges, how Amazon makes it easier for people to rip you off, and more.

Andrew and Jay talk about teamwork, pushing a machine until you break it (to learn how far you can push it), onboarding new vendors (plus vendor management in general), over-communicating as a violation of lean principles, organizational clarity, and more.Books mentioned: The Four Obsessions of an Extraordinary Executive: A leadership Fable by Patrick LencioniRocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business by Gino Wickman and Mark C. Winters

Jay and Andrew talk about Jay's new Zeiss CMM, how to not burn up somebody's goodwill, documenting processes, face to face versus shoulder to shoulder versus face to screen, the high cost of small errors, and the dangers of automation. Plus Jay pushes back on whether Andrew should get a lathe ... side quests are dangerous!

Jay and Andrew talk about lean drift in other shops, waiting on other contractors, construction crews doing wrong things, shop layout improvements, inventory systems, known knowns vs. known unknowns vs. unknown unknowns, when routine becomes inhibiting, customers wanting to modify equipment, and more. 

The conversation dives into the dilemma of choosing between new and used manufacturing machines, highlighting the value of operator skill. Andrew and Jay stress the importance of a strong company culture for attracting quality hires. They discuss the unique challenges the manufacturing industry faces compared to software, sharing insights on product compatibility and customer relations. Innovative concepts like a lifetime purchase program spark discussions about customer loyalty and business profitability. The dynamics of subscription models and managing cash flow further enrich the dialogue.

The discussion kicks off with the importance of effective checklists in manufacturing, ensuring safety and efficiency. They tackle the frustrations of supply chain challenges, including material delays and client pressure. New personal experiences with a 3D printer and office chair mishaps add humor. The hosts also dive into innovative CNC operations using AI for better chip management. Lastly, they share insights on DIY enhancements for probing equipment and a cheeky peek at future product releases.

Andrew and Jay talk updating workflow, picking battles, the "three-legged stool", optimizing processes, top line vs bottom line, the importance of trust, helping people in an efficient way, and much more.

Andrew and Jay talk about fixing problems (not symptoms), teaching employees without making assumptions about what's intuitive, Fusion 360 vs Solidworks, stress and control in decision making, half measures, the 95% rule, and a lot more!

Andrew and Jay talk about communicating lead times, managing customer expectations, the mystery of memory, malice vs. incompetence, and much more.