Company Culture IS a Magnet! | Lean Built - Manufacturing Freedom E14

The conversation dives into the dilemma of choosing between new and used manufacturing machines, highlighting the value of operator skill. Andrew and Jay stress the importance of a strong company culture for attracting quality hires. They discuss the unique challenges the manufacturing industry faces compared to software, sharing insights on product compatibility and customer relations. Innovative concepts like a lifetime purchase program spark discussions about customer loyalty and business profitability. The dynamics of subscription models and managing cash flow further enrich the dialogue.