In Their Own Words
The Deming Institute
Interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming.
Episodes
Mentioned books

Sep 19, 2023 • 19min
Who Needs Special Help? Role of a Manager in Education (Part 9)
The podcast discusses Dr. Deming's philosophy in education and the role of a manager in identifying individuals who may need special help. They explore management theories, the distribution of performance, and the drawbacks of constant hiring. The importance of evaluating performance in education and the problem with grading on a curve are also discussed. Recognizing individuals outside the system and providing customized support is emphasized, highlighting the ineffectiveness of rating and ranking.

Sep 12, 2023 • 46min
Resource Management: Awaken Your Inner Deming (Part 9)
In this podcast, Bill Bellows and Andrew Stotz discuss resource management and the importance of managing variation and integration. They explore different paradigms of variation and its implications in various fields. They also emphasize the significance of challenging the status quo and being proactive in resource management. The podcast provides insights into how to improve efficiency, productivity, and quality through resource allocation.

Sep 5, 2023 • 35min
The Student Supply Chain and Using PDSA for Improvement Deming in Schools Case Study with John Dues (Part 12)
John Dues, part of the new generation of educators, discusses the principles of maximizing high-quality learning and working continually on the system. Topics discussed include enhancing relationships with educational institutions, integrating students from underperforming schools, supplier relationships and early education foundation, challenges in dealing with student movement, the importance of constancy of purpose and management, and principles for transformation of school systems.

Aug 29, 2023 • 12min
Whose fault is it? Role of a Manager in Education (Part 8)
Topics discussed include seeking feedback, challenges of receiving and using feedback, value of feedback and challenges of implementation, and improving as a manager through studying results

Aug 28, 2023 • 39min
Applying Deming's 14 Points to Education – Points 2 and 3: Deming in Schools Case Study with John Dues (Part 11)
John Dues, an expert in applying Dr. Deming's principles in education, discusses adopting a new philosophy and ending reliance on inspections for quality. They delve into how these principles can be translated to the education system, the importance of qualitative feedback, flaws in standardized testing, and the shift towards prioritizing learning over testing. They also explore alternatives to ineffective systems and the necessity of continual improvement.

Aug 15, 2023 • 40min
Understanding Shades of Variation: Awaken Your Inner Deming (Part 8)
In this episode, Bill and Andrew discuss meeting requirements, accuracy, precision, and precision around variety. They explore the concept of reducing variation and its implications, emphasizing the importance of understanding the 'why' behind it. The podcast also delves into the concept of two distributions exercise in procurement, Taguchi’s influence, and managing variation for reliability and quality.

Aug 8, 2023 • 37min
Starting the Transformation: Deming in Schools Case Study with John Dues (Part 10)
John Dues, part of the new generation of educators, discusses principles for transforming school systems based on Deming's 14 Points. They explore the negative effects of management myths, the importance of constancy of purpose and long-term goals, and the need for innovation and continual improvement in education.

Aug 1, 2023 • 29min
Unleashing Hidden Powers for Improvement: Role of a Manager in Education (Part 7)
The podcast explores the three sources of power for a manager: authority, knowledge, and personality/persuasive power. It emphasizes not relying solely on authority and the importance of knowledge and a good personality. The role of leaders in setting direction and involving others in decision-making is discussed. The podcast also explores the role of authority in emergencies and the importance of preventing crises and improving processes after World War II.

Jul 25, 2023 • 45min
Seeing Through New Eyes: Awaken Your Inner Deming (Part 7)
The podcast explores the concept of vision therapy and how it can help shift our perspective. They discuss contrasting thinking models and the concept of lean, as well as a vision therapy exercise involving blue and red pen companies. They also analyze organizational culture through physical characteristics and explore the relevance of snap fit in different organizations. Lastly, they talk about uncovering frustrations and personal growth through a proven framework.

Jul 18, 2023 • 45min
Going Beyond Good: Awaken Your Inner Deming (Part 6)
The podcast explores topics such as defining 'good,' the connection between interchangeability and morale, the problem with a 'merit-based' culture, the history of interchangeable parts in manufacturing, worker alienation, synchronicity, and the importance of coordination in defining quality.


