The Westminster Tradition
The Westminster Tradition
Unpacking lessons for the public service, starting with the Robodebt Royal Commission. In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate. Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.
Episodes
Mentioned books
Jul 1, 2023 • 29min
8. Advice is just advice - what the lawyers knew about Robodebt
Lawyers in the Commonwealth Government knew Robodebt was illegal, but took no action. Senior lawyers and staff ignored concerns and compiled talking points. The importance of considering the bigger picture and lack of comprehensive reporting are discussed. DHS lawyers failed to search for important information. Convincing people and overcoming vested interests are challenging. Presenting evidence to the cabinet is feared. Messy situations must be confronted.
4 snips
Jul 1, 2023 • 28min
2. Bright Ideas - the origin of Robodebt
This podcast explores the genesis of Robodebt, the challenges faced in implementing reforms, the use of ATO data to flag discrepancies, and the origins of Robodebt, including the motivations and political factors involved.
Jul 1, 2023 • 26min
1. What is Robodebt? An explainer
An explainer on Robodebt, its impact, flaws in the system, and the significance of the Robodebt Royal Commission. The hosts highlight the incorrect debt notices issued and the negative consequences, including mental illness and suicide. They emphasize the importance of learning from the commission's findings and improving public administration.
Jul 1, 2023 • 27min
3. Culture from the top - DHS and Robodebt
Exploring the culture of DHS and its role in Robodebt, including the influence of Secretary Kathryn Campbell, the challenges of improving workplace culture, and the importance of creating a safe and respectful environment for employees.
