Send us a text💡 Thinking about hiring your first (or next) employee? You might be calculating wages and thinking, I can afford this!—but have you considered the hidden costs?In this episode of The Provider’s Report, I break down what it really takes to bring on a new team member—beyond just salary. From training time and software costs to office supplies and end-of-year bonuses, we uncover the full financial picture.I also share my personal experience with hiring my first employee—how I realized I needed to see 10 extra patients per week to afford them and how I made that happen. Plus, I'll walk you through a simple audit to help determine if you're financially and operationally ready to expand your team.🔹 What You’ll Learn in This Episode:✅ The hidden costs of hiring (that nobody talks about!)✅ Why waiting until you're drowning in work is a mistake✅ How to calculate when you’re truly ready to expand your team✅ Actionable steps to make hiring a strategic and successful move📌 If you’re a healthcare provider thinking about growing your team, this episode is a must-listen!🎧 Tune in now and let’s break down the real cost of hiring together. Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Send us a textAs healthcare providers, we strive to build strong relationships with our patients, but sometimes, ending that relationship is necessary. Whether due to non-compliance, boundary violations, or missed payments, discharging a patient can be uncomfortable—but it’s crucial for maintaining professionalism and protecting your practice.In this episode, we’ll cover:✅ The most common reasons for patient discharge✅ How to maintain professionalism and empathy while setting boundaries✅ Legal and ethical considerations for patient discharge✅ Best practices for handling outstanding balances and missed appointments💡 Whether you’re a solo provider, clinic director, or practice owner, this episode will help you navigate this challenging but necessary part of patient management.🎧 Listen now on Spotify, Apple Podcasts, or your favorite podcast platform!💬 Have you ever had to discharge a patient? How did you handle it? Share your thoughts with us on Instagram @theprovidersreport! Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Send us a textIn this episode of The Provider’s Report, we’re diving deep into building meaningful provider-patient relationships. From that critical first impression to fostering trust over time, we explore proven strategies to connect with patients from all walks of life.We’ll discuss social psychology principles like thin-slicing and the halo effect that shape patient perceptions, and share actionable tips for creating a safe, welcoming space for everyone who walks through your door. Plus, you’ll get conversational strategies to ensure you’re communicating effectively and authentically.Whether you’re navigating tricky patient interactions or just looking to elevate your practice’s patient-centered care, this episode is packed with value for healthcare providers in any specialty.What You’ll Learn in This Episode:How patients form impressions of providers in seconds—and what you can do about it.The role of thin-slicing and the halo effect in shaping trust.Open-ended and closed-ended questions to improve patient conversations.How to respond when a patient asks a question you don’t know the answer to.Key Quotes from the Episode:💬 “Trust is not built in one moment; it’s a series of small, intentional actions that make patients feel heard and valued.”💬 “Your non-verbal cues speak louder than your words—maintain open posture, make eye contact, and be present in every interaction.”Recommended Reading:The Empathy Effect by Helen Riess, MDCompassionomics by Stephen Trzeciak, MD, and Anthony Mazzarelli, MDWhen Empathy is not Enough by Joshua Satterlee, DCJoin the Conversation:What’s your go-to strategy for building trust with patients? Share your thoughts on Instagram @TheProvidersReport or send us a DM!Subscribe & Leave a Review:If you enjoyed this episode, don’t forget to subscribe to The Provider’s Report and leave us a review on your favorite podcast platform. Your feedback helps us bring you more insightful conversations each week! Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Send us a textDid you know that January is the busiest month for job seekers? In this episode, Dr. Rebecca Deyo sits down with Dr. John Deyo to explore the strategies every healthcare practice needs to stand out in today’s competitive hiring market. From crafting standout job postings to leveraging social media and even old-school networking, they share actionable tips for attracting top-tier candidates. Plus, they discuss onboarding techniques, interview tips, and training strategies that create a seamless and successful start for new employees. Whether you're hiring your first team member or managing a large practice, this episode is packed with insights to help you build and retain a stellar healthcare team. Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Send us a textIn this episode of The Provider’s Report, we explore what it takes to hire, fire, and keep your dream team motivated in 2025. Learn how to attract top talent, onboard effectively, and use tools like the Truity Enneagram Test to learn your employees BETTER and build a cohesive/high-performing team. We also share tips for employee engagement, including recognition, morale-boosting activities, and tech solutions!Mentioned in This Episode:Truity Enneagram TestEnneagram Intro Episode Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Send us a text2024 has been a whirlwind year for healthcare providers, patients, and everyone in between. As we step into 2025, join me as I share my approach to reflecting on the past year, setting actionable goals, and creating space for growth—both personally and professionally. If you don't already do this annually, you are MISSING OUT on so much potential.In this episode, we discuss:The "Spark" method we use for goal-setting & preparation for the upcoming yearDividing short-term & long-term goals into sections: social, health, professional, financial, and spiritual/mental health.Why reflecting on highs and lows is crucial for progress.Clearing mental and digital clutter to start the year fresh.Breaking bad habits and creating intentional work-life balance.Fun ways to stay inspired, including my nostalgic book club plan for the new year!Whether you're a provider, a team leader, or just looking to reset for a better year, this episode is full of practical tips and inspiration to kickstart your 2025.✨ Remember: Reflection breeds growth, and growth creates opportunity. Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Send us a textStarting your own healthcare practice or scaling an existing one can feel overwhelming without a clear strategy. In this episode of The Provider's Report, host Dr. Rebecca Deyo walks you through the essential elements of creating a strong business plan tailored for healthcare providers. Whether you're dreaming of private practice ownership or refining your current systems, this episode will cover:Key components of a healthcare-specific business planThe importance of financial forecasting and realistic goalsHow to align your plan with patient-centered, value-based careTips for standing out in a crowded marketThe power of tracking progress, adapting, and growing sustainablyDon't miss this actionable step-by-step episode to get your vision onto paper—and into practice. Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Send us a textHave you ever faced an unexpected career shift that reshaped your entire path? In this episode, host Rebecca Deyo dives into her own unplanned journey from being an associate/W2 employee to becoming the owner of a private practice in Grand Rapids, MI. What started as a move she never planned for turned into an opportunity to create something truly meaningful for her community.Rebecca also draws inspiration from the Founder's Journal podcast episode Navigating Career Pivots, exploring how doing things differently—and being new—can be a major advantage.What to Expect in This Episode:Rebecca’s honest reflections on why private practice ownership wasn’t her dream and how she embraced the pivot.Key lessons from The Founder's Journal: advantages of being different and why continuous learning matters.How authenticity can transform a challenge into a legacy.Practical advice for navigating unexpected changes and finding growth in the unfamiliar.Whether you’re considering a career change, dealing with the unexpected, or simply curious about building something meaningful from scratch, this episode offers insights and encouragement to help you turn challenges into opportunities.Tune in to hear Rebecca’s story and discover how to see career pivots in a whole new light! Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report

Dive into real patient experiences shared on Reddit that reveal healthcare failures. Hear about a father receiving devastating news in an empathy-lacking manner by a medical student who was also a family member. Discover how a radiology tech's lack of compassion affected a patient with a severe injury. Finally, examine harmful biases toward disabled patients and the importance of addressing such issues. Valuable insights and advice on better communication, empathy, and trust-building in healthcare await!

Send us a textTime management is a constant challenge for healthcare providers. In this episode, host Rebecca Deyo explores actionable strategies to streamline your day, including structuring patient visits into manageable chunks, automating pre-visit prep, and improving charting efficiency. Discover how to delegate effectively, avoid common time traps like perfectionism and over-education, and build a schedule that supports your productivity and prevents burnout.What to Expect:How to split patient visits into effective, time-saving thirds.Tools and automations to enhance the new patient experience.Tips for efficient charting and reducing admin workload.Strategies for avoiding burnout and setting boundaries.Practical advice for prioritizing value over volume in patient care.Whether you're feeling overwhelmed or simply want to refine your workflow, this episode offers practical tips to help you deliver better care while reclaiming your time. Tune in and take control of your practice today! Follow us on social media! Instagram: @theprovidersreport Facebook: @theprovidersreport Twitter / X: @providersreport LinkedIn: @the-providers-report