The Importance of Honoring and Reflecting on Emotions

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Embracing and reflecting on emotions is essential. It's important to be present and curious, both when others are upset and when we ourselves are curious. Anger can be reflective and contagious. Asking for feedback can be challenging, but the words we use matter. Instead of asking for feedback, ask for guidance. Saying 'feedback from me' is a waste of time because the answer will always be 'everything's fine'.

Moving forward in our careers often means giving and receiving feedback. But how candid can we be in communicating with others? For Kim Scott, anything less than radical just isn’t enough.

An executive, speaker, author, and executive coach, Scott is known for her concept of radical candor, which she defines as “caring personally and challenging directly at the same time." By mapping communication onto the axes of caring and challenging, she derives four quadrants of feedback behavior: radical candor, obnoxious aggression, manipulative insincerity, and ruinous empathy.

In this episode of Think Fast Talk Smart, Scott shares how we can all move our communication into the radical candor quadrant, “to learn what we don't know and to help other people learn what they don't know.”

More Resources

Kim Scott, personal website and on LinkedIn

The Radical Candor podcast