Reverse Interview: A Recipe for Negotiation - Kwame's Negotiation Insights on The Leadership Podcast
Negotiate Anything
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Listen, Validate, and Understand to Foster Meaningful Conversations
In fostering meaningful conversations, it's essential to employ compassionate curiosity, the empathy loop, and the question funnel. Start by acknowledging and validating the emotions of the other person, leading to joint problem solving. Utilize the empathy loop to enhance the listening process; actively listen and summarize what the other person has said, prompting them to correct any misunderstandings before progressing the dialogue. This ensures clarity and mutual understanding. Additionally, implement the question funnel technique—begin with broad questions to open the conversation and gradually narrow down to more specific inquiries. This structured approach promotes deeper engagement and understanding.
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