Criticism can have a profound impact on both our bodies and minds. Physically, it can make our shoulders tense, our breathing shallow, and set off alarm bells. Psychologically, our minds race and we instinctively put up defenses and mount counterattacks. Our ego can become so defensive that it creates its own little totalitarian regime, controlling the flow of information to our brains. This censorship prevents us from hearing important feedback that could help us improve. While constant criticism may seem overwhelming, it is crucial for growth and development. A culture where people openly criticize each other and seek feedback to improve collectively is rare but highly effective. Holding in opinions is a tragedy that can easily be fixed by embracing criticism and feedback.
What if you could tell your co-workers what you really think of them? At one of the world’s most successful hedge funds, everyone is rated and ranked constantly – in front of everyone. They’ve figured out how to embrace negative feedback, and they swear it’s essential to their success. Adam Grant shows how you can learn to take criticism well – and get better at dishing it out.
This is an episode of WorkLife with Adam Grant, another podcast in the TED Audio Collective.
WorkLife's sixth season comes out September 19th.
To listen to more WorkLife with Adam Grant now find and follow WorkLife wherever you're listening to this.
Find the transcript for this episode at go.ted.com/worklifecriticism