2min snip

SaaS Open Mic by ChartMogul cover image

Pricing & Jobs to be Done with Matt Lerner of Startup Core Strengths

SaaS Open Mic by ChartMogul

NOTE

Money isn't the reason customers aren't buying your product.

The first mistake companies make is assuming that if people aren't buying a product, the price should be lowered. However, the real reason customers aren't buying may not be the price but rather a lack of understanding of the product's value. It is crucial to ensure a clear value proposition and understanding of the customer's needs before adjusting the price. Another mistake is overlooking non-financial barriers to purchase, such as switching costs or stakeholder approvals. Lowering the price may not address these barriers and could even create more anxiety about product quality. Instead, companies should focus on identifying and removing the non-financial barriers that prevent customers from buying the product. This involves framing the price in terms of clearly communicating the value and addressing the specific obstacles that customers face. By understanding the importance of effectively communicating value and addressing non-financial barriers, companies can improve their pricing strategies and increase sales.

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