Optimizing Decision Making in an Organization

Culture in an organization involves learning from decisions made. In organizations, decision making is not as binary as in investment entities. It is more about designing feedback mechanisms and optimizing incentive structures, mindsets, goals, and feedback mechanisms. Although there are important binary decisions, the right unit of analysis in an organization is the cell and the interaction of cells and organs. Feedback mechanisms in Stripe are still being explored, as the organization is relatively new and continually learning from other organizations in the tech industry. Examples like WhatsApp and Instagram suggest that the optimal way to coordinate and collaborate in knowledge work is still being discovered.