Bob Iger, Disney CEO: What's the Best Way to Give Product Feedback?

The speaker resonated with the idea of not being petty with feedback and not focusing on minutiae. They shared a personal experience where someone gave feedback on a new podcast by criticizing the music, which was seen as a trivial concern. The speaker agreed with the idea of only giving feedback that will make a big difference and prioritizing the big visionary stuff first. They also mentioned the negative impact of giving specific product feedback as an investor, as it can propagate down through the company and be seen as a mandate. Steve Jobs, on the other hand, believed that details, no matter how small, made a big difference. However, the speaker pointed out that not everyone has the expertise or earned the right to focus on minutiae. Feedback should correspond to the person's expertise and knowledge, rather than just hierarchy or personal preference.

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