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Developer Experience at American Express | Michelle Swartz (American Express)
Engineering Enablement by Abi Noda
Finding the Right Balance Between Standardization and Freedom at Amex
The process of finding the right balance between standardization and freedom at Amex involves healthy discussions on topics like the number of tools needed for the same task, allowing engineers the freedom to choose their IDE while maintaining security and risk guardrails. Adding new tools introduces choices for engineers and entails maintenance costs. There is ongoing debate on whether choices should be left to personal preference or mandated, with a goal to standardize the infrastructure and offer a toolset for easy code deployment. The aim is to make processes so user-friendly that straying from the standard path is discouraged. The organization grapples with determining whether differences are due to personal preferences or gaps in current tooling that need resolution.
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