Lenny's Podcast: Product | Growth | Career cover image

How to fire people with grace, work through fear, and nurture innovation | Matt Mochary (CEO coach)

Lenny's Podcast: Product | Growth | Career

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Three Ways to Make People Feel More Heard

One way to make people feel heard is to allow them to express their opinions in writing, acknowledging their input by thanking them individually. Another way is to ask individuals to verbally express their thoughts and then repeating it back to them for confirmation, ensuring understanding. The third way is to reflect back on their feedback, empathizing with their emotions and articulating their thoughts, showing that their true feelings are understood.

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