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Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)
Lenny's Podcast: Product | Growth | Career
PMs need to be obsessed w the final deliverable & if it delivers value to the customer
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PMs must focus intensely on the final deliverable and ensure it provides real value to the customer. Clear separation of responsibilities in engineering, product, and design can be detrimental; instead, fostering murky overlaps is essential for creating quality products. PMs should assert their opinions and earn the trust of their team to ensure their input is valued. For instance, in developing a point of sale system for restaurants, understanding user experience is vital, especially when balancing the needs of both experienced users and novices. Attention to detail, such as the timing of animations, can significantly impact user adoption. PMs must engage deeply in these specifics rather than delegating them, emphasizing that involvement in every aspect, including nuanced interactions, is critical to success.
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