Zack Estes

Zack Estes, an expert in standardization and lean thinking, discusses the transformative power of establishing clear standards in the workplace. He highlights how standardization reduces chaos and enhances efficiency, pointing to practical tools like Gimba Docs and laminated checklists. Zack shares insights from his experiences, such as using a pricing spreadsheet to improve team accountability. The conversation emphasizes that visible standards foster clarity and engagement, making teams more effective and less frustrated in their daily operations.