Yusuf Ukaye, an experienced Operational Resilience and Business Continuity professional, shares his expertise on launching a BCM program from scratch. He emphasizes the critical questions to ask, such as what needs protection, and discusses the importance of good governance and communication. Yusuf highlights that BCM is an ongoing process, not a project, and stresses the significance of understanding risk, engaging stakeholders, and considering the human element. His insights are invaluable for newcomers and those seeking to enhance their existing programs.