William Michael Lynn

Andrew Hawkins, Transportation editor at The Verge, and William Michael Lynn, Professor at Cornell's Hotel School, dive into the evolving world of tipping, sparked by DoorDash's new policy that rewards tippers. They discuss the phenomenon of 'tip fatigue,' especially among younger consumers, and question the fairness of tipping versus living wages. The conversation sheds light on how technology and politics shape our tipping habits, along with anecdotes revealing tipping's complex emotional landscape in today’s digital age.