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Exploring the complexities of tipping, including DoorDash's experiment to encourage tips, the issue of tip fatigue and fair wages, motivations and norms for tipping, and the evolution of Twitter.
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Quick takeaways
- DoorDash is implementing a feature to encourage customers to tip their delivery workers by displaying a pop-up warning about potential delays if no tip is given.
- There is a growing debate about whether companies should take more responsibility for fair compensation instead of relying solely on tipping as a form of income for gig economy workers.
Deep dives
Tipping culture and dissatisfaction with tipping
Many Americans surveyed by Bankrate expressed dissatisfaction with the current tipping culture. Tipping is traditionally associated with satisfaction with service received, but there are concerns about the excessive expectation to tip.
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