Will Smith

HubSpot trainer and coach at Impact. He is an expert on CRM and helps businesses implement and leverage them for growth.

Best podcasts with Will Smith

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Oct 9, 2024 • 26min

What Is A CRM? How It Can Unlock Business Growth

Will Smith, a HubSpot trainer and CRM expert at Impact, shares invaluable insights on the power of Customer Relationship Management systems for business growth. He tackles common misconceptions and emphasizes the 80/20 rule in CRM effectiveness. Smith advocates for strategic planning to maximize returns and prompts businesses to view CRM tools as essential investments rather than mere software. He also discusses the importance of tailored client engagement and ongoing support to ensure successful adoption, helping businesses unlock their true growth potential.

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