Get the app
Whitnee Baldwin
Office manager and dental consultant. She shares her insights on hiring for customer service skills and building trust with patients.
Best podcasts with Whitnee Baldwin
Ranked by the Snipd community
May 29, 2025
• 36min
Episode 93 - Management Unfiltered | Mastering Patient Experience in Dental Practices w/ Whitnee Baldwin
chevron_right
Whitnee Baldwin, an office manager and dental consultant, discusses essential hiring strategies prioritizing customer service skills over experience. She shares her journey in the dental field, emphasizing the importance of building trust with patients. They dive into effective communication and leadership techniques that boost team morale and enhance patient experience. Whitnee highlights the significance of focusing on patient retention rather than just acquisition, showcasing how a collaborative dental team can significantly impact practice success.
The AI-powered Podcast Player
Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
Get the app