Wesley Baker

Wesley Baker, an SDR leader at Nextiva, shares his insights on AI's transformative role in sales development. He emphasizes that AI is here to enhance rather than replace SDR roles, highlighting the crucial balance between automation and customer experience. Wesley discusses the evolving landscape of qualifying inbound opportunities and the potential risks of fully automating interactions. He also touches on the importance of effective handoff strategies and the need for continuous learning in the AI-driven sales environment.