Vivek Khindria

In this engaging discussion, Vivek Khindria, Senior VP of Cyber Security at Loblaw, shares insights on navigating fraud in retail and beyond. He highlights how generative AI is both a tool for criminals and a weapon for prevention. Vivek emphasizes the need for collaboration across sectors to enhance fraud detection through information sharing. He also addresses the delicate balance between preventing fraud and ensuring a seamless customer experience, showcasing the evolving strategies needed in today's complex landscape.