In this engaging discussion, Vivek Khindria, Senior VP of Cyber Security at Loblaw, shares insights on navigating fraud in retail and beyond. He highlights how generative AI is both a tool for criminals and a weapon for prevention. Vivek emphasizes the need for collaboration across sectors to enhance fraud detection through information sharing. He also addresses the delicate balance between preventing fraud and ensuring a seamless customer experience, showcasing the evolving strategies needed in today's complex landscape.