Valeria Urcuyo

Valeria Urcuyo, VP of Operations at Appliance Repair Professionals, expertly manages a nationwide business from Nicaragua, overseeing numerous subcontractors and repairs. She dives into the unique challenges of running remote operations, including technicial shortages and pricing ethics. Val shares her insights on appliance obsolescence, how to empower homeowners with informed decisions, and the importance of trust and communication within teams. Her experience offers valuable lessons on leadership and scaling operations in a competitive industry.