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Tyler Carlson
SVP and Head of Product for Salesforce AppExchange & Ecosystem, leading platform and partner offerings and responsible for AgentForce360, a platform for building enterprise-grade agentic applications.
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Jan 9, 2026
• 26min
956: From Agent Demo to Enterprise Product (with Ease!) feat. Salesforce’s Tyler Carlson
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Tyler Carlson, SVP and Head of Product at Salesforce, dives into transforming AI agents from demo to enterprise-ready with the AgentForce 360 Platform. He discusses the ease of building customer-focused applications using low- and pro-code tools like Salesforce's WYSIWYG schema builder. Tyler highlights the common pitfalls innovators face, emphasizing a user-centric approach when commercializing AI solutions. He also explores whether AI agents could outpace traditional applications, suggesting a future where they complement rather than replace existing systems.
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