Ty LaFramboise
Former Submarine Officer in the US Navy turned Customer Success Manager, known for his strategic approach to customer success
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Dec 1, 2023 • 35min
Speak Up, Stand Out: Personal Branding Strategies for Customer Success Managers | Sally Stoewe & Ty LaFramboise
Join us as we explore personal branding for CSMs with Ty LaFramboise, a former Submarine Officer turned Customer Success Manager, and Sally Stoewe, co-founder of Customer Obsessing Consulting. Topics include articulating value in internal meetings, positioning as trusted advisors, amplifying the customer's voice, success story of bi-weekly meetings with the CEO, and leveraging personal branding for introverted CSMs.
