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Tony Belilovskiy
Speaker at the PDMA Inspire Innovation Conference, specializes in turning customers' perceptions into numerical, objective data for product design and business cases.
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Dec 25, 2023 • 34min
469: Voice of Customer in Product Design – with Tony Belilovskiy
Tony Belilovskiy explores turning customers' perceptions into numerical, objective data for product design and business cases. The podcast discusses understanding the voice of the customer, ranking and weighting customer needs, addressing measurement challenges, and focusing on customer needs in the hotel industry.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode