Award-winning manager Tom Wallace shares his journey from shining shoes at a country club to GM at Oakmont CC. Topics include holistic human capital, creating an employer of choice culture, stay interviews, member relationships, and value beyond dues.

Guest Tom Wallace discusses the importance of personal branding in hospitality, emphasizing confidence, consistency, and ethical clarity. Explore how to stand out in the industry with a compelling LinkedIn profile. Learn about pitfalls of social media, effective communication, and the power of positivity in career development.

Tom Wallace, founder of Re-Leased, revolutionizes property management by tackling inefficient software. He reveals how his company now manages 350,000 tenants worldwide and boasts a substantial rent roll. The conversation dives into the innovative SaaS solutions inspired by popular tech, the need for strategic funding, and the growing role of AI in automating tasks. Tom also shares insights on revitalizing urban areas through technology and the significance of community engagement in transforming the property landscape.