Francy Taylor, Executive Director at Colonial First State, and Toby Potter, Chair of the Investment Management Association of Australia, dive into the booming world of managed accounts. They discuss the significant rise in advisor usage from 16% to 56%, fueled by tech advances and custom strategies. The duo tackles the complexities of benchmarking and the importance of tailored portfolios that align with clients’ goals. They also highlight the evolving fiduciary responsibilities, emphasizing the need for personalized interactions in today's dynamic financial landscape.