Thomas Fenn

Thomas Fenn, Co-founder of Mahabelly and joint secretary at NRAI, shares his expertise on the fierce competition among food delivery giants like Zomato and Swiggy. The rise of 10-minute delivery options, sparked by Zepto’s entry, has reshaped the market. Fenn discusses the impact of these rapid services, exploring how they challenge traditional restaurant operations and alter consumer expectations. He delves into the complexities of delivering food quickly and the tension this creates between platforms and restaurant partners.