Taylor Majewski, an insightful writer, and Noa, a talented narrator, delve into the limitations of the term 'user' in technology. They critique its transactional nature, arguing it dehumanizes personal technological interactions. The discussion explores how language can shape our tech experiences and proposes alternatives like 'members' or 'patients' to reflect deeper relationships. Majewski and Noa highlight the importance of semantics in fostering a more human-centric approach in digital design.