Tasso Roumeliotis, CEO of Numa and a trailblazing entrepreneur, dives into the challenges facing auto dealerships today. He sheds light on how AI can tackle service department 'heat cases' that threaten profitability. The discussion also features insights on the critical role of AI in enhancing customer interactions and streamlining appointment management. Tasso shares his journey of transforming customer experiences in the auto industry while navigating the complexities of electric vehicles and evolving dealership dynamics.