Tamara Strauss

Tamara Strauss, a marketing expert with a rich background in iconic travel brands like Premier Inn, shares her insights on cultivating customer loyalty. She reveals how authentic storytelling can create unbreakable bonds with customers, emphasizing the shift from loyalty programs to deeper emotional connections. Tamara discusses navigating marketing challenges during the pandemic and highlights the importance of innovation and risk in a fast-evolving industry. Tune in for actionable strategies that can transform customer engagement and brand loyalty!