Suzy Spadafora

Dr. Suzy Spadafora, a points and miles enthusiast, dives into the often-overlooked Citi points ecosystem. She demystifies the unique advantages of Citi cards compared to competitors, discussing their transfer partners and earning potential. The conversation highlights strategies for maximizing rewards, including booking unique hotel stays and premium cabin travel to Asia. Suzy shares personal experiences and practical tips that make navigating Citi’s complex points landscape a rewarding adventure for both novice and seasoned travelers.

Dr. Suzy Spadafora, a points and miles enthusiast who has opened over 30 rewards credit cards, shares her secrets for maximizing credit card retention offers. She discusses effective strategies to negotiate waived fees, statement credits, and bonus points when calling banks. Suzy reveals her process for evaluating which cards to keep and the mistakes to avoid during retention calls. She even offers her exact script for requesting retention offers and explains the differences in generosity among issuers.