In this installment, Susan Krashinsky Robertson, a retailing reporter from the Globe, dives into the alarming rise of organized retail theft in Canada. She discusses the shift from petty theft to violent crime and the serious toll it's taking on businesses. With police and retailers struggling to keep up, Susan highlights the complexities of public sentiment towards theft, especially in light of economic challenges. From online marketplaces fueling this issue to the risks facing retail workers, it's a thought-provoking exploration of a pressing social concern.