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The Decibel
Canadian retail’s security crackdown on violent theft
Jan 24, 2025
In this installment, Susan Krashinsky Robertson, a retailing reporter from the Globe, dives into the alarming rise of organized retail theft in Canada. She discusses the shift from petty theft to violent crime and the serious toll it's taking on businesses. With police and retailers struggling to keep up, Susan highlights the complexities of public sentiment towards theft, especially in light of economic challenges. From online marketplaces fueling this issue to the risks facing retail workers, it's a thought-provoking exploration of a pressing social concern.
21:03
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Quick takeaways
- Retail theft in Canada has surged to $9.1 billion annually, revealing a troubling rise in organized and violent theft incidents.
- Employees face increasing danger and turnover due to violent encounters during thefts, forcing retailers to enhance security while maintaining a welcoming environment.
Deep dives
Rising Costs of Retail Theft
Retail theft in Canada has escalated to a staggering $9.1 billion annually, a significant increase from the estimated $5 billion in 2018. This rise reflects not just more incidents of shoplifting, but large-scale thefts often orchestrated by organized crime groups. Retailers are alarmed by the aggressive nature of these thefts, which can involve groups of individuals sweeping shelves clean. The increase in violent encounters during these incidents raises serious concerns about safety for both employees and consumers.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode