Susan Fennema

In this insightful discussion, Susan Fennema, CEO of Beyond the Chaos, shares her expertise in client communication risks. She highlights three primary risks, including the dangers of excessive visibility and communication leaks. Susan provides strategic tips for mitigating these risks while improving team efficiency. She emphasizes the importance of intentional communication, transparency, and maintaining trust in client relationships. With tactical advice and impactful anecdotes, listeners gain valuable insights into navigating the complexities of agency-client dynamics.

Susan Fennema, CEO of Beyond the Chaos, shares her expertise in helping small business owners streamline operations and foster growth. She emphasizes the art of effective delegation and the emotional journey of letting go for long-term success. Fennema compares managing a business to raising children, advocating for leaders to nurture independence. She discusses the crucial shift from founder to CEO mindset, encouraging listeners to evaluate their worth and focus on strategic tasks. Her insights offer valuable strategies for creating a supportive work environment.