Susan Brattberg

Co-founder and Chief Customer Officer at Global eTraining, specialising in online on-demand training and edutech solutions for the architecture, engineering, construction and manufacturing sectors; experienced in building customised workflows and AI-enabled training platforms.

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Jan 6, 2026 • 1h 4min

Why 72% of Leaders Are In Trouble | Global eTraining

Susan Brattberg, Co-founder and Chief Customer Officer at Global eTraining, dives into the pressing digital skills gap impacting industries today. She emphasizes that training has shifted from optional to essential, especially as technology evolves at lightning speed. Discussing the benefits of customized training workflows, Susan reveals how they enhance tool adoption and streamline projects. With insights into AI's role in shaping edutech, she also highlights the importance of continuous upskilling in ensuring teams effectively leverage modern tools.

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