Sujith Abraham, Senior VP at Salesforce and expert in enterprise AI, shares his insights on how Agentforce 2.0 is revolutionizing businesses in ASEAN. He discusses his career transition from automotive engineering to tech leadership, emphasizing the demand for fast, integrated AI solutions. Sujith explains the distinction between generative AI and AI agents, and their roles in automating processes like sales and customer service. He also touches on maintaining trust and ethical practices in AI, showcasing innovative use cases within various sectors.