Dmitri Jarnikov, Senior Director of Data Science at Prosus, shares insights on AI and Gen AI products. Chiara Caratelli, a data scientist at Prosus Group, discusses the dynamic blend of generic and specialized agents. Steven Vester, Head of Product at OLX, predicts that trust in specialized agents will grow before generic ones prevail. The trio explores the challenges e-commerce platforms face in integrating AI agents and emphasizes the importance of building trust for successful adoption. Exciting opportunities for new agent-driven business models emerge!