MLOps.community The Agent Exchange: Practitioner Insights
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Mar 3, 2025 Dmitri Jarnikov, Senior Director of Data Science at Prosus, shares insights on AI and Gen AI products. Chiara Caratelli, a data scientist at Prosus Group, discusses the dynamic blend of generic and specialized agents. Steven Vester, Head of Product at OLX, predicts that trust in specialized agents will grow before generic ones prevail. The trio explores the challenges e-commerce platforms face in integrating AI agents and emphasizes the importance of building trust for successful adoption. Exciting opportunities for new agent-driven business models emerge!
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Generic vs. Specialized Agents
- Generic agents are good at many tasks but master none, struggling with complex sequences.
- Specialized agents excel in specific tasks but lack scalability for diverse applications.
Dynamic Blending of Approaches
- Agents can dynamically blend specialized and generic approaches, adapting to different situations.
- This flexibility allows for efficient task completion and improved user experience.
Human Assistant Analogy
- User adoption of agents will likely mirror human assistant adoption, starting with simple tasks and building trust.
- Specialized agents will dominate initially due to higher precision, with generic agents gaining traction later as capabilities improve.