Steve Kaufer

Steve Kaufer, co-founder and former CEO of TripAdvisor, shares his entrepreneurial journey that began with a personal travel mishap back in 1998. He discusses the initial struggles of launching a travel guidance site and the pivotal moment when user-generated content changed the game. The conversation highlights lessons learned from early failures, the significance of adapting to traveler needs, and the company's growth to over 400 million monthly visitors. Kaufer reflects on navigating challenges, strategic partnerships, and humorous travel reviews, while already eyeing his next business adventure.

Steve Kaufer, Co-Founder of Tripadvisor, shares insights on handling negative reviews, the psychology of user behavior, and the impact of AI on review platforms. He also discusses the importance of agility in business, setting company culture, and hiring the right people. Additionally, Steve reflects on his entrepreneurial journey, managing through crises like 9/11 and COVID-19, and his new venture Give Freely.