Steve Groccia
Head of Customer Success Operations at Mosaic
Best podcasts with Steve Groccia
Ranked by the Snipd community
Apr 21, 2022 • 32min
How to Think About Customer Cohort Analysis with Steve Groccia, Head of Customer Success Operations at Mosaic
Steve Groccia, Head of Customer Success Operations at Mosaic, discusses the reasons finance leaders don't use cohort analysis, the difference between segment-based and time-based cohort analysis, and the importance of collaboration between finance and customer success.
