Stephen Hsu, Chief Product Officer at Calendly, shares his journey transforming the platform from a simple scheduling tool to a comprehensive meeting lifecycle solution. He discusses the importance of a customer-centric approach in product development and explores the integration of AI to enhance user experiences. Stephen also emphasizes modular design for adaptability, strong platform integrations, and the critical role of activation metrics in driving customer retention. His insights offer a roadmap for navigating growth in a competitive landscape.