Stephanie Macrafic

In this engaging discussion, fraud prevention expert Stephanie Macrafic shares her journey from bank teller to industry speaker. She emphasizes using behavioral science to disrupt scammer tactics, focusing on emotional vulnerability. Stephanie offers practical strategies like creating moments of pause for potential victims and honing active listening skills to build trust. The conversation highlights the importance of collaboration and empathy in combating fraud, providing listeners with new insights into the human element of fraud prevention.